Responsible Gaming
Gaming Should Be Entertainment
At 2-201 Burwood Highway, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Pokies and online gaming are games of chance with built-in house advantages. Please gamble responsibly and within your means.
Set a budget you can afford to lose, play for fun, and remember that losses are a cost of entertainment, not something to chase.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling.
If you are under 18, please do not access gambling services on this website. Parents and guardians are encouraged to use parental controls and monitor online activity.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the amount of time and money spent gambling
- Neglecting family, work, studies, or personal responsibilities due to gambling
- Gambling with money needed for bills, rent, or essential expenses
- Feeling anxious, irritable, or restless when unable to gamble
- Gambling to escape stress, depression, anxiety, or relationship problems
- Borrowing money or going into debt to fund gambling
- Unable to reduce or stop gambling despite wanting to
- Friends or family expressing concern about your gambling habits
If you recognise any of these signs, help is available and support is confidential.
Self-Help Tools & Safer Gaming Features
Most responsible gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive notifications at set intervals reminding you how long you've been playing
- Self-Exclusion: Voluntarily exclude yourself from gaming services for a period of time
- Cool-Off Periods: Take a break from gambling for 24 hours to several weeks
- Account Closure: Permanently close your account if needed
Speak to your service provider about implementing these tools on your account.
Support Organisations & Helplines
If you're struggling with problem gambling, confidential support is available 24/7:
Australia
- Gambling Help Online – Free, confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Support for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
United States
- National Council on Problem Gambling (NCPG)
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Canada
- Responsible Gambling Council
www.responsiblegambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone Counselling: 0800-1 372 374 (free)
All services are confidential, free, and staffed by trained professionals.
If You Need Help, Take Action Today
Problem gambling is treatable, and recovery is possible. You are not alone.
If you or someone you know is struggling with gambling:
- Contact Gambling Help Online on 1800 858 858 (Australia)
- Speak to a trusted family member, friend, or healthcare professional
- Request self-exclusion from gaming services immediately
- Seek professional counselling or therapy
Recovery starts with asking for help. Support services are available right now, and they're here for you.